Bookings can be made through our website, phone call, or WhatsApp. Please ensure accurate details including pickup location, drop location, travel date/time, passenger count, and car type. Driver details (name, phone number, vehicle number) will be shared via SMS or WhatsApp before your scheduled pickup time.

The fare includes: base distance rate + driver allowance + toll + parking + state entry fees (if applicable). Final fare may vary slightly due to traffic diversions or route changes. Night travel, holiday trips, or last-minute bookings may attract additional charges.

We accept payments via cash, UPI, bank transfer, or wallet. In some cases, a partial advance may be required to confirm your booking. Full payment must be made at the end of the trip or as agreed during booking.

You can cancel your ride up to 2 hours before pickup without any charges. Cancellations within 2 hours may incur ₹200 – ₹500 based on the distance or driver allocation status. If the driver is already en route or has reached the pickup point, full one-way fare will be charged.

15 minutes of free waiting time is provided at the pickup point. After 15 minutes, a waiting charge of ₹100 per hour (or part thereof) will be applied.

Please inform us if you are carrying extra luggage, pets, or large items. Luggage must be safely packed. We are not responsible for damage caused due to poor packing. Smoking, drinking, and carrying illegal items are strictly prohibited inside the vehicle.

Passengers are responsible for their belongings. Please check your items before leaving the vehicle. Damages to the car interior caused by the passenger may result in a cleaning or repair charge. Seatbelts must be worn at all times for safety.

Our drivers are trained, licensed, and instructed to drive safely and courteously. In case of misbehavior or safety concern, the driver has the right to cancel the trip with no refund. For your safety, rides may be declined in cases of excess passengers or improper requests.

Delays may occur due to traffic, weather, roadblocks, or technical issues. We will do our best to keep you informed and offer alternatives. We are not liable for delays or missed appointments caused by unforeseen events.

If you have any issues before, during, or after your ride, feel free to contact our support team: Phone/WhatsApp: (9444512474) Email: [onlydroptime2701@gmail.com] Working Hours: 24x7 service available

By booking a ride through onlydroptime, you confirm that you have read and accepted these terms and conditions. We look forward to serving you with a comfortable and reliable taxi experience.

We may collect the following types of information from you:
Personal Information: Name, mobile number, email address
Booking Information: Pickup and drop locations, travel dates, number of passengers, vehicle preference
Payment Details: UPI or bank transaction reference (we do NOT store card details)
Technical Data: IP address, device type, browser, location (if allowed)

Your information is used strictly for service-related purposes:
To confirm and manage your taxi booking
To contact you for ride status or changes
For billing and payment confirmation
To improve our website and customer experience
To send offers (only if you opt-in)

We do not sell or rent your data to third parties.
We may share your data only with:
Drivers assigned to your trip
Payment processors (for secure transactions)
Law enforcement or legal authorities, if required by law

We take your privacy seriously and use appropriate measures to protect your data:
Encrypted communication (SSL)
Secure data storage
Limited access to customer records
Regular system checks to avoid breaches

Our website may use cookies to:
Remember your preferences
Improve browsing experience
Monitor website traffic and performance
You can disable cookies anytime in your browser settings.

You have the right to:
Request access to your personal data
Ask for correction or deletion of your data
Withdraw your consent for promotional messages
To exercise any of these rights, contact us at: onlydroptime2701@gmail.com

Our site may contain links to external services (like payment gateways or maps). We are not responsible for the privacy practices of those third-party sites

This Privacy Policy may be updated occasionally. Any changes will be posted here with a new effective date. Continued use of our service means you accept the latest policy.

If you have any issues before, during, or after your ride, feel free to contact our support team: Phone/WhatsApp: (9444512474) Email: [onlydroptime2701@gmail.com] Working Hours: 24x7 service available

By booking a ride through onlydroptime, you confirm that you have read and accepted these terms and conditions. We look forward to serving you with a comfortable and reliable taxi experience.